Monthly Archives: June 2011

What’s That Dog Doing Here?

People who have assistance dogs, also known as service dogs, are used to bad customer service.  That does not mean they should be getting bad customer service. A man with a service dog enters a bar.  It sounds like the … Continue reading 

Posted in ADA, Americans with Disabilities Act, captioning, expanding your market, good business, inclusive practices, service animals, Uncategorized