Monthly Archives: November 2012

An Inhospitable Inn

It was Thanksgiving, my favorite holiday, and we were in another state visiting family.  I was happy; our airport experiences had gone well, our flight had gone reasonably well and we were checking in at the hotel we’d stayed at … Continue reading 

Posted in ADA, Americans with Disabilities Act, assistance dog, captioning, deaf, disability, disability accessibility, easy and affordable accommodations, good business, good customer service, hard of hearing, inclusive practices, reasonable accommodations, technology and accessibility

A Public Display of Ignorance

It happened again.  Again I was told I could not be in a public place because I had my service dog with me.  This time it was the Post Office and it wasn’t the first time it happened in that … Continue reading 

Posted in assistance dog, disability, disability accessibility, good business, good customer service, guide dog, hard of hearing, hearing loss, inclusive practices, reasonable accommodations, service animals