Monthly Archives: January 2014

What Do You People Want?

  In a recent column, noted Canadian author and blogger Dave Hingsburger wrote about being asked “the impossible question”.  He’d been in what he called a heated conversation with a man who thought he understood disability accessibility (the man did … Continue reading 

Posted in captioning, disability, disability accessibility, inclusive practices, reasonable accommodations

If You Can’t Afford To Do It

I’ve heard it so many times I want to scream.  “I’m sorry, we just can’t afford to …”  This is where we fill in the blank with: put in a ramp provide captions provide a sign language interpreter make the … Continue reading 

Posted in ADA, American sign language, Americans with Disabilities Act, captioning, disability accessibility, expanding your market, good business, good customer service