Monthly Archives: August 2014

Sometimes Things Go Really Well: Examples of Disability Awareness & Good Customer Service

In our recent travels we managed to find good people doing good things.  Take for example the Whataburger restaurant in Vidor, Texas. After joking about the proliferation of Whataburger spots in East Texas, we got hungry and decided it was … Continue reading 

Posted in assistance dog, disability accessibility, easy and affordable accommodations, good business, good customer service, inclusive practices, service animals

Captions Available, But Only If You Use A Wheelchair

Disability law can be confusing, but when you run a business you need to familiarize yourself with the laws that apply to your business.

Posted in ADA, captioning, deaf, disability accessibility, easy and affordable accommodations, good customer service, hard of hearing, technology and accessibility

Fighting Back Is OK! It’s International Assistance Dog Week

In a post dated November 11, 2009 William Peace (aka Bad Cripple) wrote, “In the Body Silent Robert Murphy wrote about two types of anger. The first, existential anger, involves a pervasive bitterness at one’s fate. Existential anger fuels self … Continue reading 

Posted in ADA, Americans with Disabilities Act, assistance dog, good business, good customer service, service animals