Category Archives: Americans with Disabilities Act

No Captions at This Inn

Television captions is not always provided automatically in hotel rooms. Why is this such a problem?

Also posted in ADA, captioning, deaf, disability, disability accessibility, good business, good customer service, hard of hearing, hearing loss, technology and accessibility

Fighting Back Is OK! It’s International Assistance Dog Week

In a post dated November 11, 2009 William Peace (aka Bad Cripple) wrote, “In the Body Silent Robert Murphy wrote about two types of anger. The first, existential anger, involves a pervasive bitterness at one’s fate. Existential anger fuels self … Continue reading 

Also posted in ADA, assistance dog, good business, good customer service, service animals

What Are They All Waiting For?

In a recent blog post for the Ruderman Family Foundation, Jerry Aiken, the Executive Director of the National Inclusion Project mentions that the Americans with Disabilities Act is almost 24 years old.  He points out that as a country we … Continue reading 

Also posted in ADA, disability accessibility, easy and affordable accommodations, expanding your market, good business, inclusive practices