Category Archives: deaf

Inclusion Sermon

(Recently I was asked by a local synagogue to give a Friday night sermon on the inclusion of people who have disabilities in the synagogue and in Jewish life.  This is the text:) The Torah portion this week tells of … Continue reading 

Also posted in American sign language, assistive listening devices, blind, captioning, disability, disability accessibility, easy and affordable accommodations, hard of hearing, inclusive practices, low vision, mobility disability, real time captioning, reasonable accommodations

Yeah, We Need Them, But We Don’t Really Market To Them

I am baffled by something I see done again and again.  More and more companies, many of them quite large, provide services to people over the age of 60.  These are companies that run retirement communities that include housing for … Continue reading 

Also posted in captioning, expanding your market, good business, hard of hearing, hearing loss, marketing your business

Customer Disservice

Like many people I have cable TV.  Like many people I watch TV by using captions.  Like many people I become frustrated by captioning that becomes garbled, sporadic or suddenly disappears. When people experience a problem with their cable TV … Continue reading 

Also posted in captioning, disability, disability accessibility, good customer service, hard of hearing