Category Archives: disability accessibility

Why weren’t they thinking about inclusion?

Recently our local newspaper had an article about a professor at LSU and the innovative program she leads. She has people work with the professed wishes of children to create playgrounds as part of their study in landscape architecture. Sounds … Continue reading 

No Captions at This Inn

Television captions is not always provided automatically in hotel rooms. Why is this such a problem?

Also posted in ADA, Americans with Disabilities Act, captioning, deaf, disability, good business, good customer service, hard of hearing, hearing loss, technology and accessibility

Sometimes Things Go Really Well: Examples of Disability Awareness & Good Customer Service

In our recent travels we managed to find good people doing good things.  Take for example the Whataburger restaurant in Vidor, Texas. After joking about the proliferation of Whataburger spots in East Texas, we got hungry and decided it was … Continue reading 

Also posted in assistance dog, easy and affordable accommodations, good business, good customer service, inclusive practices, service animals