Category Archives: good business

Hassle Free Fun

How often does a person with a disability, a person working with a service dog say, “I took a trip and it went incredibly well”?

Also posted in assistance dog, disability, good customer service

What Are They All Waiting For?

In a recent blog post for the Ruderman Family Foundation, Jerry Aiken, the Executive Director of the National Inclusion Project mentions that the Americans with Disabilities Act is almost 24 years old.  He points out that as a country we … Continue reading 

Also posted in ADA, Americans with Disabilities Act, disability accessibility, easy and affordable accommodations, expanding your market, inclusive practices

Wrong Ideas, Worse Behavior

I went shopping to a store I’ve been to many times.  When I couldn’t find the item I wanted, I was directed to the store’s other location in town.  Things did not go well.  Here in redacted email form is … Continue reading 

Also posted in ADA, Americans with Disabilities Act, assistance dog, disability, good customer service, hard of hearing, inclusive practices, service animals