Category Archives: guide dog

Only Pigeons Belong in Pigeon Holes

As human being we have a tendency to judge people as soon as possible and, based on our judgment, pigeon hole them neatly.  Categorizing people seems to be a favorite pastime that begins in childhood. That kid is the jock, … Continue reading 

Also posted in ADA, Americans with Disabilities Act, blind, deaf, disability, disability accessibility, expanding your market, good business, good customer service, hard of hearing, reasonable accommodations

Doggone Taxis!

Twitter was all ablaze recently about an experiment conducted by a Washington, DC TV station.  Using a mix of people who have no disabilities, people who use wheelchairs and people partnered with guide dogs or service dogs, the station decided … Continue reading 

Also posted in ADA, assistance dog, blind, disability, disability accessibility, good customer service, service animals

Unappetizing Restaurant Encounters

I went out to eat twice last week.  That’s unusual, but a good friend wanted to meet for lunch and my husband and I needed a date night. I arrived earlier than my friend and entered the restaurant, one I’d … Continue reading 

Also posted in ADA, assistance dog, civility, good customer service, service animals