Category Archives: marketing your business

But It’s Hard to Get It Right!

Businesses tell me, “There’s so much people with disabilities want.  They want me to change everything.” They tell me, “It’s expensive, and it’s hard.  How will I get it right?” Step one: breathe. Step two: accept change.  Yes, people with … Continue reading 

Also posted in ADA, Americans with Disabilities Act, blind, deaf, disability, disability accessibility, expanding your market, hard of hearing, low vision, mobility disability

How To Get It Right The First Time

Recently I wrote about a plethora of products that cannot be used by people who have various disabilities.  While I am sure there are some who might think this is simply the whining complaint of a few people, I hope … Continue reading 

Also posted in disability, expanding your market, good business, good customer service, technology and accessibility

The Law of Unintended Benefits, Part I

Some of the best things in life are unexpected.  So it is with accessibility and inclusion.  We work and prepare to make environments, such as sidewalks, offices, stores and cultural venues, accessible for people who have disabilities.  This is deliberate.  … Continue reading 

Also posted in ADA, Americans with Disabilities Act, disability accessibility, good business, good customer service, inclusive practices, mobility disability, reasonable accommodations, Uncategorized